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Offers a range of web and intelligent IVR-based tools to support contact center managers in recruiting, staff retention, real-time customer service quality measurement and site selection.
http://www.advantageinteractive.com/
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This site provides useful information, tools and links for customer purchase and upsell.
http://www.associatedsoftware.com/sys-tmpl/callcentersolutions/
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A collaborative effort between businesses to better inform themselves of specific Client behaviors both positive and negative.
http://www.betterclients.com
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Provides an array of programs that enable companies to increase customer retention, increase revenue or usage, grow product or brand awareness and acquire new customers.
http://www.ci.cendant.com/
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Administers direct marketing, information and customer service programs on behalf of corporate clients throughout North America.
http://www.ccgroup.com
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Consulting, quality assessment, sales management, customer service management, training development, organizational design and development, mystery calls, customer surveys and phone accessibility studies.
http://www.customer-inc.com
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Offering a range of customer service solutions including call center integration, ERM and eCRM, CTI and help desk , field service and logistics solutions, and customer relationship management.
http://www.eloyaltyco.com/
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Our customer service advocates rely on their training and skills, along with our superior technical systems, to provide personalized service to your customers.
http://www.fulfillmentplus.com/
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World wide customer relations management firm using technology for value-added information based solutions. (NYSE: HHS)
http://www.harte-hanks.com/
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Provider of customer management services including consulting, outsourcing, and seminars.
http://www.interactcm.com/
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Consulting, homeowners manuals, materials, training, national conference, information and search for new home Customer Service, since 1982
http://www.joeturner.com/
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Consulting services covering CRM and strategic relationship management.
http://www.kovair.com
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Provider of CRM and Internet solutions to small businesses worldwide.
http://www.mamut.com/
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Business to consumer services.
http://www.mindtree.com/
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How to use the printing, binding, copying and tracking service, including same day, next day and courier deliveries for all your time sensitive documents.
http://www.nowdocs.com/
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